Dispatch Times
Apparel
Clothing and bags, including non personalised items are mainly made to order in the Sweet & Sassy Personalised Studio which allows the fabulous choices available to you. Please factor in creation time with customised orders especially during peak periods.
We do have a "Ready to go' range where items will be dispatched on the next working day unless purchased with a customised item, in which case all items will be sent in one package.
We take pride in sourcing high quality garment blanks that are comfortable and look good and have a team of ambassadors who 'road test' our products.
We advise you allow the following timescales for orders to be dispatched, especially during busy periods.
This is the maximum time but where possible, we do aim to dispatch sooner!
Item | Dispatch time |
Printed T-Shirts | 5 working days |
Vinyl / Hand decorated T-Shirts | 5-10 working days |
Crop Tops | 2-4 weeks |
Lycra Shorts | 2-4 weeks |
Leotards | 2-4 weeks |
Dance / Gym Leggings & Stirrup tights | 2-4 weeks |
All other shorts | 5 working days |
Hoodies / Sweatshirts | 5-10 working days |
Onesies | 2-3 weeks |
Varsity Jackets | 2-3 weeks |
Socks / Underwear | 5-10 working days |
Nightwear | 5 working days |
Grip Bags / Gym Sacs | 5-10 working days (we will inform you if there is a delay on a particular colour bag) |
Cosmetic Bags / Accessory bags | 5-10 working days |
Back Packs / Holdalls | 5-10 working days |
Bespoke items
Bespoke items such as crates, medal holders and other gifts and home decor have a dispatch time of 2-3 weeks, this allows curing of paint and vinyl finishes. Once a project has been started, we cannot change the design, so please ensure your details are correct at the time of ordering.
Dispatch updates
Up to date dispatch times will be advertised on our Facebook and Instagram pages if they differ from that set out above, espescially useful during busy periods. Dispatch times are 'business days' i.e. Mon-Fri excluding public holidays, please remember to factor this in as 10 working days is 2 weeks!
We do have the right to cancel an order and we have a zero abuse policy which is implemented immediately upon receiving any abusive correspondence.
Please note:
We are a family business and we do close completely for annual leave with a notice placed on the home page of this website.
Any closures affecting dispatch times are also posted on our social media, so please take a moment to folllow us!